Privacy Policy

Last updated: April 1, 2026

1. Introduction

TalentSource ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TalentSource platform, including our website, applications, and related services (collectively, the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, company name, job title, and password when you create an account or request a demo.
  • Profile Information: For candidates — resume, work history, skills, education, certifications, salary expectations, availability, relocation preferences, and job preferences. For companies — company description, team information, job postings, and hiring criteria.
  • Communications: Messages sent through our platform (including SMS, email, and in-app messaging), prescreening responses, interview data, support requests, and feedback you provide.
  • Interview Data: If you use our Interview Intelligence features, we may process audio, video, and transcription data from interviews conducted through integrated platforms (e.g., Zoom, Microsoft Teams, Google Meet) with appropriate consent from all participants.
  • Payment Information: Billing details processed through our third-party payment processor (Stripe). We do not store full credit card numbers.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, search queries, clicks, outreach engagement metrics (opens, replies, click-through rates), and interaction patterns within the Service.
  • Device Information: IP address, browser type, operating system, device identifiers, and general location data.
  • Cookies and Tracking: We use cookies and similar technologies as described in our Cookie Policy.

2.3 Information from Third-Party Sources

  • Candidate Sourcing Data: We aggregate candidate information from publicly available professional databases, resume repositories, public records, and professional networks to power our AI sourcing capabilities. This data includes professional experience, skills, credentials, and publicly available contact information.
  • Enrichment Data: We may supplement user-provided information with data from third-party data providers to verify contact information, professional credentials, and employment history.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Source and match candidates with relevant job opportunities using AI-powered algorithms across our database of 200M+ professional profiles
  • Run automated multi-channel outreach campaigns (email, SMS, LinkedIn) on behalf of companies
  • Conduct automated prescreening conversations to qualify candidates on salary expectations, certifications, availability, and role fit
  • Generate interview intelligence, including AI-powered notes, competency scoring, and scorecard auto-population
  • Provide real-time salary benchmarking and market intelligence derived from aggregated, anonymized candidate interaction data
  • Facilitate communication between companies and candidates
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve user experience
  • Train and improve our AI models to deliver better candidate matching, screening, and recommendations
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

  • Between Users: Candidate profiles may be shared with companies that have active job postings, subject to candidate privacy controls (including company blocking and visibility settings). Company information is shared with candidates who are matched to their roles. Masked or confidential job postings will not reveal the company identity until the candidate is prescreened and approved.
  • Service Providers: With third-party vendors who assist us in operating the Service (e.g., hosting, analytics, payment processing, email and SMS delivery, data enrichment providers).
  • Elevate and Enterprise Partners: If you opt into our Elevate concierge service or Enterprise Partnership, your information may be shared with our recruiting partners to assist in the sourcing, screening, and hiring process.
  • Client-Owned Talent Databases: For Enterprise Partnership clients, candidate data sourced through the platform is maintained in a client-accessible talent database. This data is owned by the client and may be exported at any time in CSV or JSON format.
  • Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, safety, or property of TalentSource, our users, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

5. AI Data Processing

TalentSource uses artificial intelligence extensively throughout the Service. We want to be transparent about how AI interacts with your data:

  • AI Sourcing: Our AI agents scan aggregated professional databases to identify candidates matching job criteria. Candidate data used for sourcing is drawn from publicly available sources and our platform database.
  • Prescreening: Automated conversational screening via SMS and email collects candidate responses regarding salary, availability, certifications, and interest level. These responses are processed by AI to score and rank candidates.
  • Interview Intelligence: With consent, interview conversations may be recorded, transcribed, and analyzed by AI to generate structured notes and competency assessments. All AI processing runs on TalentSource's secure infrastructure. No candidate data is shared with third-party AI providers.
  • Market Intelligence: Salary and compensation data collected through candidate interactions is aggregated and anonymized to generate market benchmarking reports. Individual candidate data is never identifiable in these reports.

6. Candidate Privacy Controls

TalentSource provides candidates with granular privacy controls, including:

  • The ability to block specific companies from viewing your profile
  • Control over profile visibility: public, anonymized, or hidden
  • Response automations to filter inbound messages by role type, salary range, or company
  • Control over which information is visible to employers
  • The ability to opt out of automated outreach sequences
  • The ability to delete your profile and associated data at any time

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Candidate profiles sourced through our AI sourcing tools are retained in accordance with applicable data protection laws and may be included in client talent databases. You may request deletion of your account and personal data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.

8. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest (AES-256), role-based access controls, regular security assessments, and SOC 2-aligned practices. AI processing occurs on our secure infrastructure and candidate data is not transmitted to third-party AI providers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Request portability of your data in a machine-readable format (CSV/JSON)
  • Opt out of automated decision-making and profiling
  • Withdraw consent at any time

To exercise any of these rights, please contact TalentSource Admin through the platform or at the address listed in Section 13.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising your rights.

TalentSource does not sell personal information as defined by the CCPA. To exercise your California privacy rights, please contact TalentSource Admin.

11. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

12. Children's Privacy

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

TalentSource Admin
Orlando, FL 32804

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.